Terms of service

 Terms of Service

📌 Introduction Welcome to Dukaan City! By using our website or making a purchase, you agree to these Terms of Service. Please read them carefully before shopping with us.

🛒 Online Store Terms

  • Account security: You are responsible for keeping your account details and password safe.

  • Prohibited use: Our products must not be used for illegal or unauthorized purposes.

💳 Payment & Billing

  • Accuracy: Provide complete and up‑to‑date purchase and account information.

  • Charges: All payments are billed in the currency shown at checkout.

  • Errors: We may correct mistakes in pricing or billing if they occur.

🚚 Shipping & Delivery

  • Timelines: Delivery times are estimates and may vary.

  • Risk of loss: Responsibility for your order passes to you once it is handed to the carrier.

🛍️ Returns & Refunds All returns and exchanges follow our Return & Refund Policy. Please review it before placing an order.

🔒 Intellectual Property

  • Ownership: All content on Dukaan City (text, graphics, logos, product images) belongs to us and cannot be used without permission.

⚖️ Limitation of Liability

  • Disclaimer: Dukaan City is not responsible for damages caused by misuse of products or delays beyond our control.

  • Maximum liability: Our responsibility is limited to the amount you paid for the product in question.

🔄 Changes to Terms

  • Updates: We may update or change these Terms at any time.

  • Notification: Updates will be posted here, and continued use of our services means you accept the changes.